Welcome to Merchant Development Systems, Inc.. If you are visually impaired and would like to check the availability of a domain, make a purchase, or just have questions please call us at (480) 624-2500. You may also email us at support.secureserver.net to request a website service callback.  We are currently in the process of implementing more accessibility for our visitors so feel free to check back in the near future. Thank you for your interest in our company.
 
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What makes MDSI different?

Why do I need a Web site?

This is overwhelming! Where do I start?

Is it possible to just do this myself?

Why not let our IS/IT people develop our site?

What is a domain name? How do I get one?

How will people find my site?

What is search engine optimization?

What are meta tags?

What is hosting?

Can I see my site while it is under development?

Can I update the content myself?

What are your rates?

Can you provide online shopping for my site?

I only sell to other businesses. What can a Web site do for me?

Will a Web site help my local business?

Does my existing site need improvement?

 

What makes MDSI different?

We out-perform our competition in several ways.

  • We help educate and provide you with the tools and resources for your continued success.

  • We really care about your business. We want to make sure that all our clients succeed. The majority of the web companies will not provide you with a one-to-one client relationship as we do. We listen to you and provide you with the solutions that will make you profitable.

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Why do I need a Web site?

The fact that you are here now is testimony to the power of the internet as a tool. Like you, there are millions who use the internet daily to find the services or get the answers they need. It is one of the least expensive and yet most effective forms of advertising available.

Five Reasons to build a Web site

Having a web site will:

  1. Increase your ability to communicate with more customers

  2. Deepen customer/brand loyalty

  3. Add to your credibility and supply value to your customers

  4. Provide timely information and promote sales 24 hours a day, seven days a week

  5. Level the playing field between your business and larger competitors

Your customers - and potential customers - are using the web to buy products, obtain information, and establish relationships with businesses. Shouldn't they be coming to you instead of your competitors?

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This is overwhelming! Where do I start?

MDSI can guide you through the entire process. We've assisted many businesses, large and small, in getting their organizations up and running on the net. Here is what you can do for starters:

  • First Step - Determine what you wish to accomplish with your site - Reach new customers? Service existing customers? Service internal users? Think about the Who, What, Where, How, and Why of your organization. What information is most frequently requested? What content do you want to provide in a cost-effective manner e.g. specials, news/events, new products, etc? Do you want your site to act as a virtual salesperson, performing online transactions? Do you need to gather data for marketing purposes?

  • Second Step - Gather any/all materials that you think might be relevant: logos, pictures, graphics, text, brochures, even basic ideas. More is better.

  • Third Step (recommended but not critical) - Research other sites. Start with sites in your field but also consider sites that you have really liked/disliked for any particular reason. Look for content and features you like as well as designs/layouts.

  • Fourth Step - Contact us for a free consultation!

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Is it possible to just do this myself?

Yes, With our exclusive WebSite Tonight platform located within the MDSI Hosting platform you can easily create your own site with the WYSIWYG editor (What You See Is What You Get) or...

 

Why not let our IS/IT people develop our site?

Many IS/IT departments are fully capable of developing Web sites, however, many prefer to hire an outside firm for initial site development or site redesign. The reasons are many: time/budget constraints, lack of artistic ability, benefits of having an "outsider" view the site and process as if a potential customer, benefits of having an "outsider" guide the process with competing departments and interests (eg my stuff is more important than their stuff). If you use an outside firm to develop your site, your IT staff should be an integral part of the development process. Their suggestions and input may be critical and their commitment to the project and ongoing maintenance are improved if they are involved upfront.

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What is a domain name? How do I get one?

Our domain name is mdsiglobal.com ... we will help you register a unique domain name for your site or you can do this yourself at our On-Line Store. Because domain names are vanishing at a rapid rate, we recommend that this be one of your first steps.

How will people find my site?

Internet surfers will generally find your site in three ways:

  • by using a search engine/directory service such as Yahoo, AltaVista, Google, etc.

  • by finding you through links or banner ads from other sites

  • by seeing your web address in conventional marketing/advertising materials developed by you - your Web address should be included in every piece of paper that leaves your organization and every conventional advertising campaign you launch.

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What is search engine optimization?

Search Engine Optimization is the practice of getting your web site listed in the search engines and ranked higher than competitors pages for particular keywords. Basically, it means making sure your site comes to the top when people are looking for your product or service!

What are meta tags?

Meta tags are HTML tags that are placed in the HTML coding of a web page. This provides information to the browsers that visitors to the site cannot see. It helps not only to determine the content of a page, but also to determine how a listing should appear in the search results.

  • The DESCRIPTION tag lets you control what will appear as a result you're your page appears on a search result and is also used by the search engines to determine relevancy of a page for positioning.
     

  • The KEYWORDS tag lets you designate words that you believe people would search when looking for your page. Some search engines read the keywords tag, but many do not.

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What is hosting?

The host is the computer or server that "houses" your Web site. It could be in your back office, at an Internet Service Provider in your town, or it could be hosted in another city. Physical location is not important but the reliability, capabilities and support of the hosting company are very important. For the vast majority of sites, bandwidth and storage are far less important than features, support & reliability.

MDSI offers many plans for your hosting needs, visit our On-Line Store

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Can I see my site while it is under development?

Yes, we create a special private section either on your server or on our development server. At various steps in the process, we will show you the current version of your site (at a special web address) and ask for your comments and feedback. For example, most projects start with the front page design or the "index" page. We will design test layouts for your review and feedback. Once you have approved this stage of the project, we will proceed to develop the "inside" of your site. All stages are a collaboration between you and our team. No surprises ... your site does not "go live" until you have approved it.

Can I update the content myself?

Yes! We offer a few different solutions depending upon what type of content you need to update and how many people will be doing the updating. The ability to update and manage your site is done through our "Framework" platform. You view the MDSI Framework site to get a better feel for what a Dynamic site is.It consists of an easy to use, password-protected administration page located directly within your site.

What are your rates?

A Web site by MDSI can cost anywhere from $500 for a basic site, to $2500 and up for database driven solution. Each project is different, some sites are more involved than others. After an initial free consultation we will provide you with an estimate of the cost to develop your site. Then we will work with you to develop your site within that budget and keep you posted on any additional costs that may be involved. One way to reduce the cost of your site is to provide text (and graphics such as logos) in digital format.

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Can you provide online shopping for my site?

Yes, we not only have experience developing online shopping/storefronts we also have our PurPay Gateway integrated into multiple shopping carts, our support staff we will guide you through the process. However, keep in mind that adding this function to a site can significantly increase the expense of developing the site. If, like the majority of businesses, you want to accept online credit card orders, there are additional expenses (other than site design) and a few other things you need to know.

  • You will need to establish a merchant account through MDSI.

  • Decide on shipping and return policies upfront.

  • Determine whether you want order integration with a back-end database or accounting package.

  • A few businesses want to "sell" products through their web site but do not want to accept online credit card orders. If that is your preference, we will provide you access to our Virtual Terminal to process these types of transaction..

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I only sell to other businesses. What can a Web site do for me?

E-commerce/e-business is more than selling books and toys online. E-business encompasses all the ways that a Web site can improve communication, distribution, customer support, marketing, etc. Often e-business is more about reducing costs (e.g. reducing mailings of catalogs) or improving productivity (e.g. applications and content aimed at sales force support) than direct sales. For example, do you have product catalogs, product specs, brochures, technical manuals, procedure manuals, etc. that are expensive to print and distribute? Put that information on a Web site for your customers, distributors or sales force. You can also utilize our Interactive PDF platform to easily eMail your information.

Will a Web site help my local business?

In the last year or two, Internet usage has become so pervasive that even businesses that serve strictly local markets are finding advantages from doing business on the Web. Since you can display any amount of valuable information about your products or services on your site, it is the ideal way for locals and future visitors to get to know you. Imagine the expenses you would incur to effectively advertise all the virtues of your business using traditional advertising. Buy a fraction of that ad space, include your Web address and tell the whole story on your Web site!

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Does my existing site need improvement?

Dissatisfied with your current site's results? Contact us for a free consultation if you see yourself in any of the following comments:

  • Amazon.com may be making millions but I'm not.

  • My brother-in-law designed it back in '97.

  • My site looks great #@&%%@% once it loads. It is really slow and we've had complaints.

  • I got a cookie cutter approach. I need a custom solution.

  • My site is a nice "brochure" but I know we need to do more.

Five Reasons to improve your Web site
  1. Your competitor's site is much better

  2. Your customers never mention your site

  3. You want to increase sales

  4. You need to lose some overhead

  5. You want to gain market share in uncharted territory

 

We can help you build, improve or redesign your site. We can help you develop applications and online solutions to reduce costs and improve productivity. We can help you do e-commerce/e-business. Contact us for a free consultation to learn more about more options for your company

 

 

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